When it comes to getting the supplies, equipment and merchandise you need to keep your doors open and your business humming, trucks are likely the wheels beneath your wings. Trucks deliver more than 70% of all freight in the U.S. In fact, the vast majority of communities across our country depend solely on trucks to deliver their goods and resources, according to the American Trucking Associations.
If your business is one of the many that rely on a truck rolling up to the doors when you need it, this week is the ideal time to share a smile with the professional driver behind that wheel. Sept. 12–18 is National Driver Appreciation Week, created to thank the millions of men and women who deliver the goods we count on and keep our highways safe.
Here are some ways you can show your appreciation for your driver’s hard work and commitment to one of the economy’s most important and demanding jobs:
Open access. Our drivers are highly skilled professionals, but there’s a reason trucks are called “big rigs.” It takes some room to move big trucks around. Be sure your driver has space to maneuver the truck and trailer around your facility.
Be ready. We work hard to keep you informed about your delivery schedule. You can help your driver stay on schedule with an efficient gate check-in and check-out process. Have capable staff ready for expedited loading and unloading to limit unnecessary down time for the driver. Showing respect for drivers and making them a priority when they arrive goes a long way.
Park it. Point out a convenient place to park, whether the driver is waiting for a load or taking a break if needed.
Offer “aah”-menities. Your driver may have been on the road for hours, and possibly away from home for days. Show your understanding by providing a place to take a break, clean restrooms, and even showers if possible. Offering snacks and beverages is a nice touch, too.
Make it a partnership. Drivers value good working relationships with staff and store managers at the delivery point and always appreciate working with a friendly staff. That includes prompt attention to any concerns or issues you may have, too.
Want to say “thanks” yourself? Record a short smartphone video thanking your driver, send it to USXcommunications@www.usxpress.com, and we’ll share it with our drivers.
Learn more about how U.S. Xpress can keep the wheels turning for your business? Contact your sales representative or email us at firstname.lastname@example.org.