When it comes to freight solutions, U.S. Xpress isn’t just keeping pace with the industry—it’s redefining how shippers think about capacity, flexibility, and service.
At the center of this customer-first approach is Paul Bowman, Senior Vice President of Enterprise Sales and a 13-year veteran of U.S. Xpress.
Originally from South Carolina and a proud Georgia Tech graduate, Paul describes himself as a ‘reluctant salesman.’ “I never set out to work in sales. But once I realized it’s really about solving problems, not just selling something, I was hooked,” Bowman says.
Today, he leads a dynamic sales organization that supports a nationwide network, helping to create freight solutions with confidence and efficiency.
One Simple Skill
Paul’s path into the industry wasn’t linear. What started as an unexpected opportunity became a lifelong career built on understanding customer needs and building value-driven partnerships.
Over the years, Paul has learned that the most meaningful customer relationships start with one simple skill: listening.
“My mentor told me, ‘If you’re not listening, you’re not selling.’ That stuck with me,” Paul reflects. “This industry rewards those who understand what customers truly need—and then deliver on it.”
His approach has shaped a team culture that prioritizes relationships over transactions and solutions over quick wins.
A Strategic, Customer-Centric Approach
A typical day for Paul involves close collaboration with operations, account management, and other teams. That’s by design. U.S. Xpress sales isn’t a silo—it’s the front door to a larger ecosystem built to make shippers’ lives easier.
“Great sales,” Paul says, “isn’t about having the cheapest lane. It’s about listening, solving problems, and aligning resources so our customers can focus on their business.”
What Sets U.S. Xpress Apart
At the core of the U.S. Xpress value is its people. The 26-year industry leader emphasizes that “our people are our biggest competitive advantage.” But scale and technology make that advantage even stronger.
Our nationwide coverage means we go where you need us the most. We make it happen with a team of over 5,600 experienced drivers, moving more than 1.3 million loads each year.
With decades of industry experience and by implementing the latest technology, we are able to find freight solutions that truly work for you. U.S. Xpress offers customers more.
Looking Ahead: A Smarter Network
Paul is energized by what’s next for U.S. Xpress. “We’ve got a hungry, competitive group focused on growing smarter, not just bigger,” he shared. His team is refining its network to prioritize strategic fits that maximize value for customers by:
- Expanding Dedicated operations in key markets
- Leveraging capabilities across our family of brands
- Investing in network optimization for smarter, more efficient freight solutions
Partner With U.S. Xpress
At U.S. Xpress, freight solutions aren’t one-size-fits-all. They’re built around your business, with the scale, flexibility, and people to deliver real results.
If you’re ready to build a smarter freight strategy, contact our team to start the conversation today.
