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Xcellence In Action . . .

    Who Is U.S. Xpress?

 U.S. Xpress Enterprises is working to change the landscape of the transportation world. Our company stands today as one of the premier transportation solutions in North America. Since 1986, U.S. Xpress has removed the traditional boundaries to deliver options and innovations that are truly global in scope for our customers. 

U.S. Xpress built our reputation within the world of transportation as a leading truckload carrier with expertise in providing award-winning time-definite, long haul, expedited, dedicated and regional services. No matter your location on the map in North America, U.S. Xpress is strategically positioned to deliver our customers the ultimate in value. The diversity of services is our greatest strength, and U.S. Xpress has always believed in the importance of building lasting and meaningful relationships with our customers..

    Customer Satisfaction... Numero Uno!

Providing a service that helps our customers achieve a competitive advantage in their particular industries is how we define Customer Satisfaction at U.S. Xpress. Each member of our team, which totals more than 8,000 top professionals in their fields, is committed to understanding our customers' standards of excellence. By partnering with our customer stop deliver the highest quality service available today, U.S. Xpress has developed the flexibility and the versatility to specifically direct our resources into the markets that will benefit our customers. 

Our strategic approach to transportation is changing the very dynamics that flow throughout the supply chain, and we are working to redefine the way North America does business. The combination of the best people in the business working with the latest technological innovations fuels the drive for U.S. Xpress to answer the challenges of today and anticipate the needs of tomorrow.

   Partnerships Focused on Delivering Value

U.S. Xpress has built strong partnerships with the leading Mexican trucking companies which serve as a bridge to all of North America as our company's vast pool of equipment resources. Whether it's Mexico City, Guadalajara, Monterrey or all points in between, U.S. Xpress has the knowledge, expertise and unique skills to move your company's goods and services into any market throughout the United States and Canada. At the same time, U.S. Xpress can be the carrier that brings a world of products and materials to your doorstep.

The Mexican portion of the U.S. Xpress International operation works through the Port of Laredo. By building strong relationships with the most reliable and advanced carrier partners in Mexico, U.S. Xpress is able to extend our unique brand of time-definite service that now moves across the border. Our carrier partners have access to the equipment necessary to make the International supply run with the highest level of customer satisfaction.

Once in the Port of Laredo, U.S. Xpress customers can reach out to the resources of more than 5,400 state-of-the-art tractors and over 12,000 dry-van cube, 53-foot trailers. We have designed our entire network to concentrate our equipment and people on transportation solutions that offer the best fit for our customers and our fleet.

  Gold-Medal Service...

Since founding U.S. Xpress, we have always maintained that no delivery was ever complete unless the company provided the ultimate in customer satisfaction. We have always focused considerable time and resources on ensuring our customer service is second to none. Service is the cornerstone of every facet of our business at U.S. Xpress. This is the every reason we have developed a diverse corporate cultural that is bilingual and has the ability to meet the needs of our International customers. Every member of the 8,000-strong U.S. Xpress Team is committed to consistently meeting our customers' expectations. We challenge all of our people to continually raise the bar on defining service excellence

This approach to service has gained the highest level of respect in the marketplace as U.S. Xpress earned the top ranking in overall value among truckload carriers in Logistics Management & Distribution Magazine's 19th annual Quest for Quality Awards." This prestigious honor is based upon surveys from more than 3,000 shippers in the categories of on-time performance, customer service, equipment and operations, information technology and overall value. A medallist in this survey for the third straight year, the "Quest for Quality" is further proof of the commitment to service excellence at U.S. Xpress.

  Technology: Staying A Step Ahead

U.S. Xpress has always believed that our ability to apply the latest technological advances to the marketplace will give our total team of professionals the tools they need to establish the highest standards for just-in-time delivery and the best in value for our customers.

From becoming one of the first truckload carriers to fully adopt satellite communications to building one of the most sophisticated E-Business platforms in our industry, U.S. Xpress has continually sought to develop and implement tools that increase the productivity of our team and offer the most for our customers' investment in transportation services.

We feature an Internet-based tracking system called Xpress Connect. Through Xpress Connect customers can not only track the status of shipments, they can also receive quotes on future loads, check distances, book shipments in advance and review the paperwork on past bills of lading and proof of delivery.

  Offering Specific Answers For Today's Marketplace...

No matter the shipment, the entire business world runs on a schedule. Every one of our customers has come to expect the highest levels of service in on-time delivery from U.S. Xpress. We specialize in partnering with customers who require time-definite service, because U.S. Xpress understands that our best efforts help our customers operate just-in-time manufacturing and distribution systems efficiently. Our service can be the difference-maker in keeping customer inventories low, while increasing asset utilization across your supply chain.

At U.S. Xpress, we feature established pick-up and delivery schedules, 24 hours a day, seven days a week. Again, the scope of services covers all points in North America. The flexibility of our fleet and the additional logistics resources available to the company as a founding member of Transplace allows U.S. Xpress to cover the entire scope of our customers' transportation needs. With U.S. Xpress, it's just a matter of finding the right fit.