Safety: The Most Important Aspect Of Service
U.S. Xpress was founded on the cornerstone concept that safety and service always work hand in hand. They are engines of equal horsepower that stand behind the success of our drivers and our company. In today’s world, excellent service demands that our drivers and the people supporting our drivers never take their collective eyes away from following the proper safe driving practices and taking the appropriate cargo security measures.
Over the years, we have continually worked to make the trucks at U.S. Xpress the standard for driver comfort and safety. The technology aboard our trucks has been placed there because we want our drivers to focus on the job at hand – keeping themselves and our customers’ cargo safe. Without the proper respect for safety, it is impossible to achieve the levels of service excellence that our drivers have established for U.S. Xpress.
As most participants in the transportation industry are aware, the Federal Motor Carrier Safety Administration (FMCSA) has been working for some time on the phased implementation of the Compliance Safety Accountability program, more commonly referred to as the CSA program. The implementation of the CSA program began with the initial release of carrier scores on December 12, 2010.
The CSA program is intended to reduce commercial motor vehicle crashes and injuries on our nation’s highways. The staff and management of U.S. Xpress welcome the CSA program as it will help create a safer driving environment across our nation for our drivers and everyone who shares the road with the trucking industry.
At U.S. Xpress, we have been working throughout the organization to prepare and educate employees on the impact and changes that CSA has brought and will continue to bring to our industry. Those preparations have included in-cab and on-site training for our driving and non-driving associates. We also continue to research and deploy new technologies, enhance existing processes, and identify opportunities for improvement. In August 2010, U.S. Xpress hosted a seminar on the CSA program that featured former FMCSA Administrator John Hill as the keynote speaker. Mr. Hill was one of the principals in the development of the CSA program and he had strong praise for work that U.S. Xpress has done in advance of the implementation of the CSA program.
The CSA program will continue to bring some important and valuable changes to the transportation industry. U.S. Xpress is committed to monitoring the CSA program as it continues to evolve over time. We plan to provide additional information and perspective as changes are implemented – including what those changes mean to our customers.
If you would like to learn more about the CSA program, we would encourage you to visit the CSA website at http://csa.fmcsa.dot.gov. There are various sections in this website that answer frequently asked questions, provide informative video links and include overview pages that are setup in a quick-read, “Just the Facts” format.