U.S. Xpress Enterprises is working to change the landscape of the
transportation world. Our company stands today as one of the premier
transportation solutions in North America. Since 1986, U.S. Xpress has
removed the traditional boundaries to deliver options and innovations
that are truly global in scope for our customers.
U.S. Xpress built our reputation within the world of transportation
as a leading truckload carrier with expertise in providing award-winning
time-definite, long haul, expedited, dedicated and regional services. No
matter your location on the map in North America, U.S. Xpress is
strategically positioned to deliver our customers the ultimate in value.
The diversity of services is our greatest strength, and U.S. Xpress has
always believed in the importance of building lasting and meaningful
relationships with our customers.
Providing a service that helps our customers achieve a competitive
advantage in their particular industries is how we define Customer
Satisfaction at U.S. Xpress. Each member of our team, which totals more
than 8,000 top professionals in their fields, is committed to
understanding our customers' standards of excellence. By partnering with
our customer stop deliver the highest quality service available today,
U.S. Xpress has developed the flexibility and the versatility to
specifically direct our resources into the markets that will benefit our
customers.
Our strategic approach to transportation is changing the very
dynamics that flow throughout the supply chain, and we are working to
redefine the way North America does business. The combination of the
best people in the business working with the latest technological
innovations fuels the drive for U.S. Xpress to answer the challenges of
today and anticipate the needs of tomorrow.
Since founding U.S. Xpress, we have always maintained that no
delivery was ever complete unless the company provided the ultimate in
customer satisfaction. We have always focused considerable time and
resources on ensuring our customer service is second to none. Service is
the cornerstone of every facet of our business at U.S. Xpress. Every
member of the 8,000-strong U.S. Xpress Team is committed to consistently
meeting our customers' expectations. We challenge all of our people to
continually raise the bar on defining service excellence.
This approach to service has gained the highest level of respect in
the marketplace as U.S. Xpress earned the top ranking in overall value
among truckload carriers in Logistics Management & Distribution
Magazine's 19th annual Quest for Quality Awards." This prestigious honor
is based upon surveys from more than 3,000 shippers in the categories of
on-time performance, customer service, equipment and operations,
information technology and overall value. A medallist in this survey for
the third straight year, the "Quest for Quality" is further proof of the
commitment to service excellence at U.S. Xpress.
U.S. Xpress has always believed that our ability to apply the latest
technological advances to the marketplace will give our total team of
professionals the tools they need to establish the highest standards for
just-in-time delivery and the best in value for our customers.
From becoming one of the first truckload carriers to fully adopt
satellite communications to building one of the most sophisticated
E-Business platforms in our industry, U.S. Xpress has continually sought
to develop and implement tools that increase the productivity of our
team and offer the most for our customers' investment in transportation
services.
No matter the shipment, the entire business world runs on a schedule.
Every one of our customers has come to expect the highest levels of
service in on-time delivery from U.S. Xpress. We specialize in
partnering with customers who require time-definite service, because
U.S. Xpress understands that our best efforts help our customers operate
just-in-time manufacturing and distribution systems efficiently. Our
service can be the difference-maker in keeping customer inventories low,
while increasing asset utilization across your supply chain.
At U.S. Xpress, we feature established pick-up and delivery
schedules, 24 hours a day, seven days a week. Again, the scope of
services covers all points in North America. The flexibility of our
fleet and the additional logistics resources available to the company as
a founding member of Transplace allows U.S. Xpress to cover the entire
scope of our customers' transportation needs. With U.S. Xpress, it's
just a matter of finding the right fit.
